SWAK has been featured in many of the top publications in the country. Ask around; we are confident you have friends that have experienced the enjoyment of sending our care packages.
SWAK Camp Services is a wholly owned division of Sealed With A Kiss, LLC the oldest care package company in the United States. SWAK shipped its first camp care package on June 4th, 1984 to Camp Huckins in Freedom, NH. Over the next 23 years SWAK grew to become the largest provider of summer camp care packages in the US, shipping over 25,000 packages a year.
In May of 2007 the founding owners, Julie and Ed Winston, retired and sold the company to Bart and Malcolm Petty who moved the business to Merriam, Kansas after the 2007 summer camp season. Since the ownership change, SWAK has continued to grow, shipping over 30,000 packages to more than 2000 summer camps in 2011.
The Sealed With A Kiss Fulfillment Center is a 10,000 sq ft facility supporting both the SWAK University Services and the SWAK Camp Services divisions. The Center is located in Merriam, Kansas and is 7 minutes from the 3rd largest UPS Distribution Center in the country.
The SWAK Fulfillment facility includes:
and is supported by "enterprise class" order processing and fulfillment software / systems.
Our Customer Service Center handles orders and inquiries by phone, mail, email and fax. Our Center is capable of supporting 300 inbound calls per hour and our service representatives have immediate visibility to a Customer's order history as well as real time UPS tracking information on every package shipped.
To ensure the quality of service to both Parents, Campers and Camps, all of our fulfillment services are done in-house by SWAK personnel. We are a Tier 5 UPS Customer which guarantees we receive UPS's best shipping rates and, because of our central location, we can ship to any US Summer Camp by UPS Ground in 3 business days or less.