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You are here:
Home> Returns & Exchanges
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1-800-888-7925
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We are committed to your total satisfaction and offer a no-hassle return policy.
You may return or exchange any item in its original condition, for any reason, at any time.
If you wish to return/exchange your purchase, please call us for a return address.
In addition, please enclose a note stating your:
- name
- address
- phone number &/or e-mail address
- reason for return
- whether you are requesting a refund or exchange
A receipt is not necessary. Once we receive your package, we will promptly
issue a refund or exchange.
For returns, you will be issued a full refund for the merchandise only. Please note that we can refund shipping costs only if the return is a result of our error (including damages/defects).
For exchanges, you will be charged a shipping fee for the new merchandise, unless the exchange is a result of our error (including damages/defects).
If you have any questions, please do not hesitate to call us at 1-800-888-7925 or e-mail us at info@eswak.com.
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